By using the Casino 77 platform, you are deemed to have accepted these Terms & Conditions. Please read them carefully before registering.
1 General Terms
These Terms & Conditions form a legal agreement between Casino 77 (hereinafter referred to as the "Platform", "we", or "Casino 77") and its users (hereinafter referred to as "members", "players", or "you"). These terms apply to the use of Casino 77's website, mobile application, and any associated services.
Casino 77 is an online gaming and entertainment platform designed specifically for users in Bangladesh. Our services include slots, Live Casino, Sports Betting, fish games, and much more.
Applicability
- These Terms & Conditions apply to all current and future services offered by Casino 77.
- This version in Bengali shall serve as the authoritative document for users in Bangladesh.
- Casino 77 reserves the right to modify these Terms & Conditions at any time. Notice will be posted on the platform before any changes take effect.
- If any part of these Terms & Conditions is unclear, please contact the Casino 77 support team.
Casino 77's Terms & Conditions are written in plain, accessible language with the user in mind. We have avoided complex legal jargon and aimed to present everything as clearly as possible.
2 Account Register
A valid account is required to play at Casino 77. Registration is completely free and can be completed in just a few minutes.
Registration Eligibility
- Age: You must be 18 years of age or older to register at Casino 77.
- One Account: Only one account is permitted per individual, household, device, or IP address.
- Accurate information: You must provide your real name, date of birth, phone number, and email address accurately at the time of registration.
- Your Account: Opening or using an account on behalf of another person is prohibited.
Account Verification (KYC)
Casino 77 reserves the right to verify your identity at any time. The KYC process typically requires the following documents:
- National ID (NID) or passport copy
- Proof of current address (utility bill or bank statement)
- Proof of payment method used
Casino 77 reserves the right to hold withdrawals until KYC is completed. This is an internationally recognized process to prevent fraud and money laundering.
Account Security
- Do not share your password with anyone.
- Keep Two-Factor Authentication (2FA) enabled at all times.
- If you notice any suspicious activity on your account, contact Casino 77 support immediately.
- Always remember to log out after using someone else's device.
3 Deposits & Payments
Casino 77 supports the most popular payment methods in Bangladesh. Deposits are fast, easy, and secure.
Supported payment methods
- Mobile Banking: bKash, Nagad, Rocket
- Cryptocurrency: USDT, BTC, ETH
- Bank Transfer: Via selected banks
Deposit Rules
- Minimum deposit amount: BDT 500
- Maximum daily deposit limit is determined by account tier.
- Deposits are generally instant. Delays may occasionally occur due to network issues.
- Deposits made in a third party's name are not accepted and will be returned.
- Casino 77 reserves the right to verify any transaction.
Caution: Only use payment methods registered in your own name. If another person's payment account is used, Casino 77 reserves the right to cancel the transaction and place your account under investigation.
4 Withdrawal Rules
Withdrawing your winnings from Casino 77 is straightforward, but certain rules must be followed.
Withdrawal Terms
- Minimum withdrawal amount: BDT 1,000
- Withdrawals will not be processed until KYC verification is complete.
- Withdrawals are typically processed within 1–48 hours.
- Withdrawals must be made through the same method used for the deposit (with limited exceptions).
- One free withdrawal is available per week; processing fees may apply thereafter.
Reasons for Withdrawal Holds
Casino 77 may temporarily or permanently withhold withdrawals for the following reasons:
- KYC verification is incomplete or the information provided does not match.
- The bonus wagering requirement has not been met.
- Suspicious activity has been detected on the account.
- Multiple accounts linked to the same user have been detected.
5 Bonuses & Promotions
Casino 77 offers a variety of bonuses and promotions for its members. Each bonus has its own terms and conditions, which you should read carefully before accepting.
General bonus terms
- Wagering Requirement: Bonus funds must be wagered a specified number of times before withdrawal is allowed (typically 20x–35x).
- Duration: Each bonus has a set validity period, typically 7–30 days. Once expired, the bonus and any associated winnings will be forfeited.
- Bonus Balance: Bonus balance and real money balance are tracked separately.
- Single-use: Each promotional offer may only be used once per member.
Bonus Abuse
Casino 77 takes a strict stance on bonus abuse. The following activities are considered bonus abuse:
- Claiming the same bonus multiple times by using multiple accounts.
- Using a low-risk wagering strategy to fulfil bonus requirements.
- Coordinating bets with others to complete bonus wagering requirements.
Casino 77 reserves the right to withdraw, modify, or cancel any bonus at any time. In any bonus-related dispute, the decision of Casino 77 is final.
6 Gaming Rules
All games at Casino 77 meet international standards and are operated using a third-party audited RNG (Random Number Generator) system.
Game Results
- All game outcomes are completely random and not predetermined.
- If a game is interrupted due to a technical error, the affected round may be voided.
- In the event of any dispute regarding game results, Casino 77's server logs shall serve as the final reference.
Sports Betting
- Bets cannot be cancelled once they have been confirmed.
- If an event is cancelled or suspended, the related bets are generally refunded.
- If incorrect odds are offered, Casino 77 reserves the right to void the affected bet.
- Winnings from Sports Betting are subject to the maximum payout limits set by Casino 77.
7 Prohibited Activities
The following activities are strictly prohibited on the Casino 77 platform:
- Identity Fraud: Opening an account under a false identity or using another person's identity.
- Money Laundering: Using the platform for the purpose of laundering illicit funds.
- Hacking & Scraping: Manipulating the system using software, bots, or automation.
- Collusion: Multiple players attempting to collude in order to influence game outcomes.
- Chargeback Fraud: Filing a complaint with a payment provider after depositing and playing.
- Underage Gaming: Allowing anyone under the age of 18 to use the account.
If evidence of involvement in any of the prohibited activities above is found, Casino 77 will immediately close the account, forfeit the entire balance, and take legal action if necessary.
8 Account Closure & Suspension
Either Casino 77 or the member may close or suspend an account.
Account closure by member
- You can close your account at any time by contacting support.
- Any remaining balance should be withdrawn before closing your account.
- Self-exclusion options are available as part of our Responsible Gaming commitment.
Account Suspension or Closure by Casino 77
- Violations of the Terms may result in immediate account closure.
- Accounts may be temporarily suspended during an investigation.
- Inactivity fees may apply to accounts that have been dormant for an extended period.
- Whether your balance is returned after account closure depends on the reason for the closure.
9 Limitation of Liability
Casino 77 is committed to maintaining the highest quality of service, though there are certain areas where our liability is limited.
Casino 77 Is Not Liable
- For losses to games or bets caused by an internet connection failure.
- For issues caused by third-party software or payment providers.
- For losses caused by unexpected technical errors.
- For losses resulting from the user's own negligence or error.
Gaming always carries financial risk. Casino 77 makes no guarantee of winnings and should never be treated as a source of income.
10 Privacy & Data Protection
Casino 77 takes the protection of your personal information extremely seriously. Please read our detailed Privacy Policy separately.
Data Collection & Use
- Information provided during registration is used solely for account management and KYC purposes.
- Transaction data is retained for financial security and fraud prevention purposes.
- Casino 77 never sells your information to third parties.
- Information may be required to be disclosed to regulatory authorities due to legal obligations.
To learn about our full data protection policy Privacy Policy Read the page.
11 Changes to Terms
Casino 77 reserves the right to change, amend, or update these Terms & Conditions at any time.
- Members will be notified of significant changes via email or platform notification.
- Updated terms take effect from the date they are published.
- Continued use of the platform after changes have been made will be considered acceptance of the updated terms.
- You have the right to close your account if you do not agree to the updated terms.
12 Contact & Dispute Resolution
For any questions or disputes regarding Casino 77's Terms & Conditions, please contact our support team.
Contact methods
- Live Chat: 24/7 live chat support is available directly on the platform.
- Email: [email protected]
Dispute Resolution Process
- Please contact the support team first to try to resolve the issue.
- The support team will review your issue within 72 hours.
- Save screenshots or transaction IDs as proof.
- The decision of Casino 77 shall be considered final in all matters.
Casino 77 always strives to resolve disputes in a fair and transparent manner. Our goal is to ensure every member leaves satisfied.